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Subprocessors

AirplaneHQ relies on specialized providers to operate the Service. Actual processing depends on the production configuration and features a Customer uses.

Effective
July 28, 2026
Last updated
July 28, 2026

Current provider categories

ProviderPurposeData involvedStatus
NeonManaged PostgreSQL database infrastructureAccount and partnership application recordsProduction configuration
Amazon Web ServicesPrivate S3 object storageUploaded documents, logbook sources, derived pages, metadataProduction configuration
Zoho MailTransactional email deliveryRecipient email, message subject/body, action linksWhen SMTP is enabled
AppleAPNs mobile push delivery and iOS distributionDevice token, notification title/body, limited action contextWhen mobile push is enabled
OpenAIOptional logbook AI enhancementRelevant page image, OCR/context, maintenance candidatesOnly when configured and enabled

Infrastructure operators

The production VPS, reverse proxy, domain/DNS, source deployment, monitoring, backup, and support providers should be added here when their final production configuration and data-processing roles are confirmed. A complete launch disclosure must reflect actual vendors rather than intended architecture.

Provider changes

AirplaneHQ may add or replace a provider to improve reliability, security, functionality, or compliance. Material changes will be posted here with an updated date and communicated to contracted Customers where required.

International transfers

Providers may process information in the United States and other locations. Contractual and legal transfer safeguards will be used where applicable.

Contact

Questions or requests concerning this document may be sent to admin@aviationgoapp.com. Do not include passwords, API tokens, private calendar links, or unnecessary aircraft or personal records.